Job Description

Join Our Team as a  Billing Specialist  at Children's Happy Teeth and Happy Braces! 

Are you an experienced dental billing professional looking for an opportunity to make a meaningful difference in a supportive and professional environment? At Children's Happy Teeth and Happy Braces, we are committed to enhancing the health of the youngest members of our community through compassion and exceptional dental care. We're looking for a dedicated  Billing Specialist  who shares our passion for providing high-quality service and creating positive experiences for patients and their families. 

Why Join Us?  

Since 2013, our practice has been a trusted name in pediatric dental care, delivering outstanding service to children and their families. Our success is built on our dedicated team, and we're excited to welcome a Billing Specialist who can help us continue to grow and serve our community. Here's why you'll love working with us: 

• Competitive Compensation : We offer a salary that reflects your skills and experience, along with performance-based bonuses. 

• Supportive Team Environment : Be part of a team that values collaboration and support. We work together to provide the best care for our patients. 

• Growth Opportunities : We believe in the professional development of our staff and offer opportunities for training and advancement. 

• Impactful Work : Your expertise will help ensure that children receive the care they need by making the billing process smooth and accessible for families. 

About the Role  

We are seeking a Dental Billing Specialist to handle patient billing, ensure treatment codes are accurately entered, and manage the insurance claim process. In this role, you will be responsible for posting treatment codes for patients, auditing patient accounts, working on the ledger to ensure accuracy, and submitting claims to insurance companies. You will also assist patients and families by answering billing questions and providing excellent customer service regarding their accounts. 

Responsibilities  

• Collaborate with the billing team for claim submission, tracking, and payment posting. 

• Manage aging reports for all departments (Pediatric, Ortho, OS) to ensure timely collection of insurance payments (following 30/60/90-day outstanding rules). 

• Review accounts in Dentrix Ascend to identify and resolve billing inconsistencies and errors. 

• Audit patient accounts to address payment issues or errors, finding appropriate solutions. 

• Send accounts to collections when necessary and issue monthly statements for overdue accounts. 

• Oversee and conduct patient walkouts, including revising coding, updating fee schedules, managing insurance attachments, referrals, and co-payment assignments. 

• Calculate and track various company reports and statements (e.g., Outstanding Claims Report, Unsubmitted Claims Report, Production/Collection Reconciliation). 

• Post payments from insurance and patients. 

• Update contracted fee schedules as needed. 

• Monitor electronic claim submissions for requests or errors. 

• Perform other duties as assigned by the management. 

What We're Looking For  

Qualifications : 

• Minimum 2 yr experience billing in a Dental Office Setting, with recent collections experience in a Dental or Medical setting. 

• Experience with Medi-Cal Dental billing, including pre-authorization, NOA, CIF, CRA, etc. 

• Strong knowledge of insurance billing, coding, and claims processing. 

• Knowledge of Dental Terminology and CDT Coding 

• Successful completion of the initial online assessment provided during the application process. 

Skills :

• Proficiency in Dentrix Ascend and Microsoft Office. Exceptional attention to detail and accuracy in managing financial records. 

• Ability to work independently and effectively multitask, with great attention to detail 

• Communication: Strong interpersonal and communication skills, with the ability to explain billing processes clearly to patients and families. 

• Ability to work collaboratively with both administrative and clinical teams, providing support when needed. 

Ready to Make a Difference?  

If you're ready to join a caring, professional team and contribute to healthier, happier smiles, APPLY NOW! We can't wait to welcome you to our team at Children's Happy Teeth and Happy Braces. 

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